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Glossary of Terms

Back Office

The back office encompasses a range of administrative and accounting activities that are not carried out by the "front office"—the client-facing part of a business. For top staffing and recruitment software, back-office functions can include producing and managing invoices, tracking bill and pay relationships, and conveniently exporting data to payroll software. JobDiva's Applicant Tracking System includes this robust set of features and much more, all in an easy-to-navigate interface.

What Is the Back Office?



The back office is one of the most important parts of any modern business. Whether you're a staffing organization or not, you need to know what the back office is. It's the heart of your business in many ways, bringing you the administrative, organizational and financial means to thrive. Back offices handle everything the front office does not, including payroll, onboarding and general staffing management. Back offices are hugely significant to the success of an enterprise.

They handle sensitive data, and so onboarding professionals must know the latest privacy rules and regulations. They handle payroll data, which can be quite complex, and so back office professionals must have the latest technology to succeed. They also administer benefits, take enrollment and more. The back office makes an enterprise run smoothly.

Are Back Office Solutions Important?



Back office software is truly, tremendously important. It is the DNA of any strong, flourishing enterprise. And in today's market environment, any strong enterprise must have the right software solutions. The market moves fast, and so do your competitors. They move fast because they're powered by smart technology. So when it comes to the back office, you need that technology too.

Look for back office solutions that deliver automation and ease-of-use. What does that mean? Automation is technology that transforms your organization by performing tasks that you would normally perform manually! This saves time, reduces stress and creates a standardized and reliable process. Ease-of-use refers to the software's user experience. Does the workflow feel smooth and natural? Then its ease-of-use quotient is high.

Both of these criteria are must-haves for any back office solution, and having them will make your organization more competitive. Your back office professionals will be better able to handle their workload without stressing.

Back Office Software: Customer Support



When looking for back office technology, you also need best-in-class functionalities. You need a platform that is rich in features. But with such technology, there will often be a small learning curve. As such, you'll need back office technology that empowers you with 24-hour customer support and free trainings.

For instance, JobDiva has these. With JobDiva's recruiting and back office platform, you get full-service customer support and unlimited free trainings. Thus, you can use JobDiva's feature-rich back office software without breaking a sweat. Now your back office team can truly succeed.

Back Office Functions That Deliver What You Need



From onboarding to financial information tracking and reports, JobDiva serves you exactly the tools your back office has been wishing for. These first-class tools back office products will lead to a significantly less-stressed team that can't help but succeed. With back office tools at the ready, a staffing organization is ready to face a bold new world of fast-moving markets and energetic competition.

Back office products are not all you need to succeed. In addition to back office solutions, JobDiva's recruition solution includes an Applicant Tracking System, Customer Relations Management Software and a Talent Management System. This is a recruiting platform which helps drive businesses to new, never-before-seen heights.

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